Terms and Conditions

1. Introduction

Welcome to Orienco Inc. These Terms and Conditions govern your access to and use of our services, platforms, and subsidiaries.

Orienco Inc is a parent company operating multiple service divisions, including:

• Orienco Rapid Delivery (logistics & delivery)
• Orienco Luxury Care Hire (staffing & concierge services)
• GMC Bottled Water (water production & distribution)
• Orienco Travel & Tourism (travel services & bookings)
• Orienco Events (event planning & management)
• Orienco Apartments (short/long-term accommodation)

By engaging with any Orienco Inc service, you agree to these Terms.

2. Scope of Services

Orienco Inc provides a range of services through its subsidiaries. Each subsidiary may have specific operational policies, which supplement these Terms.

Where conflicts arise:

👉 Subsidiary-specific terms take precedence for that service.

3. User Eligibility

• You must be at least 18 years old to use our services
• You agree to provide accurate and complete information
• You must comply with all applicable laws in Cameroon

4. Accounts and Registrations

• Some services require account creation
• You are responsible for maintaining account confidentiality
• Orienco reserves the right to suspend or terminate accounts for misuse

5. Payments and Pricing

• Prices vary depending on the service and subsidiary
• All fees will be communicated before confirmation
• Payments must be made via approved methods (mobile money, bank transfer, card, etc.)
• Orienco reserves the right to update pricing at any time

6. Cancellations and Refunds

• Cancellation policies vary by subsidiary
• Refund eligibility depends on the service type and timing
• Approved refunds will be processed within a reasonable timeframe

7. Service-Specific Responsibilities

8. Prohibited Activities

Users must not:

• Engage in illegal activities using Orienco services
• Provide false or misleading information
• Misuse, damage, or interfere with services or staff
• Attempt fraud or unauthorized transactions

9. Liability and Disclaimers

Orienco Inc will exercise reasonable care in delivering services but is not liable for:

• Delays caused by external factors (traffic, weather, third parties)
• Indirect or consequential damages
• Loss of income, business, or opportunity

Liability may be limited depending on the specific service and applicable agreements.

10. Third-Party Services

Some services involve third parties (e.g., airlines, suppliers, contractors).

Orienco Inc is not responsible for:

• Actions or failures of third-party providers
• Changes in third-party terms or conditions

11. Privacy and Data Protection

• Personal data is collected for service delivery and account management
• Data is handled in accordance with applicable laws
• Information is not shared except where necessary or legally required

12. Intellectual Property

All content, branding, and materials associated with Orienco Inc and its subsidiaries are protected and may not be used without permission.

13. Force Majeure

Orienco Inc is not liable for failure or delays caused by events beyond its control, including:

• Natural disasters
• Government actions
• Strikes or civil unrest

14. Suspension and Termination

Orienco Inc may suspend or terminate services if:

• Terms are violated
• Fraud or misconduct is suspected
• Operational or legal requirements demand it

15. Governing Law

These Terms are governed by the laws of the Republic of Cameroon.

Any disputes shall be resolved in the courts of Douala.

16. Amendments

Orienco Inc reserves the right to update these Terms at any time.

Updates will be communicated via official platforms.

17. Contact Information

For inquiries or support:

• 📍 Address: Opposite Opium, Mboa Market Shopping Centre, Douala, Cameroon
• 📞 Customer Support: +237 6 98 77 19 68 / +237 6 82 30 10 58
• 📧 Email: infoorienco@gmail.com